Creating an inclusive work environment can be a complex task, but the important thing is to get started. One step organizations are taking to ensure communications are inclusive, is enabling conversations about people’s gender pronouns.
Personal gender pronouns are often referred to as ‘PGP’s; or more simply, just an individual’s gender pronouns. According to GLSEN, “There has been a shift away from the term ‘preferred gender pronoun’ or ‘PGP’ to using ‘pronoun.’ This change was made because a person’s pronouns are not just preferred; they're the pronouns that must be used.”
Gender pronouns are words that an individual would like others to use when talking to or about them. The most commonly used pronouns are “he, him, his” and “she, her, hers.” People who are transgender or gender nonconforming may choose to use pronouns that don't conform to binary male/female gender categorizations, such as "they, them, theirs." Steven Huang, Insights Strategist at Culture Amp says, “Starting the conversation at an organizational level about understanding and using people's correct gender pronouns helps ensure an inclusive culture where all voices are given equitable power.”
Why are gender pronouns important?
If a person has never had to worry about which pronoun others use for them, gender pronouns might not seem important. Huang says, “For most, their singular and visible gender identity is a privilege. Not everybody has this privilege; those that are referred to with the wrong pronoun can feel disrespected, invalidated, and alienated.” You can't always tell what someone's gender pronouns are by looking at them. Knowing and using someone's gender pronouns is a positive way to support the people you work with.
The table below provides examples of gender pronouns from the Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, Asexual Resource Center at UC Davis
How do I ask someone what their gender pronoun is?
As part of an introduction or icebreaker at work, you can say “Tell us your name, your role, and if you’re comfortable, your personal gender pronoun.” You might hear gender-neutral pronouns like “they, them, theirs” - or some people prefer that you simply use their name. In a one-on-one conversation, the best way to ask is with a straightforward: “What are your gender pronouns?” or “Can you remind me of which pronouns you like for yourself?”
What happens if I use the wrong gender pronoun for someone?
If you realize it in the moment, correct yourself. Apologize and restate the correct pronoun, as in, “Sorry, I meant she.” If you realize your mistake after the fact, apologize in private and move on. In either case, don’t dwell on the mistake. As Huang says, “It is inappropriate to make the person feel awkward and responsible for comforting you.” It’s your job to remember and respect someone’s gender pronouns.
Communicating gender pronouns in company email signatures
An easy way for companies to introduce gender pronouns into conversation is to add them to email signatures. This acts as a reminder internally, while also building awareness externally. Huang explains why he has added gender pronouns to his email signature, “Most people have not been questioned about their gender identity. This is such a simple way to show that I care about and respect the people who are in that minority who are questioned about their gender identity. It’s also an acknowledgement of my privilege.”
Taking inclusion one step at a time
Adding gender pronouns to your company email signatures is a great first step to building inclusivity at work. It brings awareness to something that many people might not have thought about before. The discussion around gender pronouns provides further education as to why it’s an important part of people’s identity that should be respected. Using gender pronouns in email signatures also serves as a consistent action and reminder on an internal and external level that this is important.
In addition to being an advocate for diversity and inclusion, Huang helped shape the Culture Amp and Paradigm Inclusion survey as a way for companies to measure well-researched constructs of inclusion (voice, fairness, belonging, decision making, contribution to a broader purpose, opportunities and resources, and diversity) in a way that provides insights on which companies can take action.
If your company is looking to make an effort towards a more diverse and inclusive company culture, a conversation around gender pronouns can be a great start. If you’re interested in learning more about Culture Amp and Paradigm’s free inclusion survey, we’d love to chat with you.