21.09.2016

#CultureFirst: Dan Urman

The #CultureFirst series is a chance to showcase the team here at Culture Amp. We asked everyone a few questions which will give you an opportunity to get to know each of us a bit better.

Dan Urman - Customer Support Engineer

Dan has always been interested in psychology and technology, and his first website was a bunch of personality tests from his high school psych class implemented in JavaScript. Since then, Dan has worked in web development and technical product support and spends his spare time making essays and videos about video game design.

Culture Amp: What can you do as a CAmper that you haven’t been able to do elsewhere?
Dan Urman:
I have a tremendous amount of freedom to find the best ways that I can add value to Culture Amp and to our customers. I have a major hand in shaping the future of the Customer Support Engineering team as we continue to scale - it's a big responsibility, but it's exciting and a good chance to apply the lessons I've learned in previous roles.

CA: Best day you’ve ever had at work (here or anywhere else)?
DU:
The best days are when I know I've been a force multiplier - when I manage to solve an issue that had been blocking multiple folks, or when I build something that will speed up other people's work, or when I teach a skill that will enable others to be more effective.

CA: What do you geek out about outside from work?
DU:
Video games! I had a weekly blog for a while where I wrote about social and psychological implications of game design - my most popular post resulted in a high school teacher asking me to speak to his class! More recently I've gotten into video editing, publishing quick game review videos every week and more in-depth videos on a slower schedule.

CA: What did you want to be when you grew up?
DU:
 A novelist! I devoured the works of Piers Anthony and Isaac Asimov. I still love writing, but have moved to non-fiction - I enjoy the challenge of expressing complex ideas in simple language.

CA: What is something about you not many people know?
DU:
Every day in 2014, I made up a new definition and published it to http://www.urmandictionary.com/

CA: What does culture first mean to you?
DU:
It means the top priority is making sure employees are positioned to do their best work. It means investing in the employees by giving them the right tools and environment to truly shine.

CA :Do you have any startup / culture idols?
DU:
I'm a fan of Michael Lopp of http://randsinrepose.com/ - he's written a bunch of blog posts that provide really useful ways to frame the issues you encounter in a growing company.

CA: What was the best piece of advice you’ve been given?
DU:
Know thyself. Understanding why you do what you do and being honest about your needs is vital for living in an emotionally healthy way.

CA: If you could have one super power, what would it be?
DU: Time-stopping! Twenty-four hours in a day is not nearly enough for everything I want to do.

CA: You pick a magazine up to read – what is it?
DU:
Psychology Today! I used to read their RSS feed and I learned a lot of interesting stuff.

About Culture Amp

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