My Onboarding Experience Tell All
Since the first of the year, I've plunged into the world of working remotely for Culture Amp. With a team I can count on both hands in four vastly different time zones, it's been a great crash course on startup culture immersion. Despite the remoteness, I'm feeling surprisingly connected.
My first impressions so far:
Welcoming We're a small team, but everyone has gone out of their way to send a hello, ask how my weekend was, or even schedule some lengthy google hangouts at odd hours. It's allowed me to become a part of the team without it feeling forced. There's no playbook and while the development of the culture is in its infancy, the level of communication between us prompts us to initiate more conversations about how we can work together towards improving workplace culture - both internally and for our customers.
I'm feeling like a member of the team both professionally and on a more personal level. For example, I dug up this gem of a photo of Jason when I was poking around for some culture fodder. I had opened up Pandora's Box earlier and asked what music folks were listening to and got a few replies about a fellow named Craig David. Apparently, Jason's hat (see photo) elicited several Craig David look alike comments one day and ever since the team has fondly assigned him an alter ego. Nothing like being welcomed to a team with insight on their taste in music!
Help! I've joined a team of people very similar to me - we suffer from workaholism. We admit it's a problem, but the pace of a fast-growing outfit, combined with a tremendous sense of fulfilling a purpose motivates us to often overlook the small things in life that we often take for granted. Setting boundaries is hard when you're striving to be flexible - I'm on the verge of a Tuesday/Thursday earlier sign off in an attempt to have time to enjoy dinner and an evening with my husband (which often involves talking about deploying some new marketing strategy). But the best time of day for me to touch base with much of the team is later in the evening. The key is moderation and limiting distractions when I am working in solitude; that's why I have to set my hourglass timer (90 min spurts work best for me) and step back from the vortex of all the new information I can possibly cram into my brain each day. This is only the beginning, and although everyone works tirelessly to support our customers' needs, scaling further will require us to accomplish more with less time.
Feedback Fortifies Us
I've come to notice that I enjoy and even look forward to our weekly hangout sessions - it's an opportunity to connect with folks who I don't get to see everyday. Part of being a People Geek is exactly what it sounds like - we're invested in the analytical and statistical knowledge base of teams in order to improve the workplace culture and employee engagement. That's what we do on a daily basis and that's what I'm doing right now by documenting my experience of joining Culture Amp. How very meta. That's why feedback is essential. We chat constantly, hold video calls frequently, and offer our opinion on things that folks at larger companies don't have the luxury to contemplate. We prize feedback from all of our interactions - within the team and from customers and colleagues. I hope that by documenting our own culture's progress and telling our story, we'll see new opportunities for improving our customer's own path of discovering and optimizing their culture!