#CultureFirst with Steven Huang

The #CultureFirst series is a chance to showcase the team here at Culture Amp. We asked everyone seven questions which will give you an opportunity to get to know each of us a bit better.

Steven Huang

Steven is an Insights Strategist at Culture Amp.  He left an actuarial career to become Facebook’s first HR analyst; where he turned into an engagement evangelist. His favorite things in life are music festivals, traveling and tennis.

Culture Amp: What can you do as a Camper (Culture Amp employee) that you haven’t been able to do elsewhere?

Steven Huang: Each day I come to work, I get to help HR leaders understand their organization with the data they collect on our platform. Together, we learn about what drives their workforce; what makes them engaged, where they can improve, and ultimately what motivates them at work. Culture Amp has over 300 customers in various industries and life-cycles; I've been able to get a deep understanding of what successful organizations are doing.

CA: Best day you’ve ever had at work?

SH: I've had a lot of amazing days at work - it's hard to pick just one. Lately, I've had the opportunity to speak at conferences/webinars on People Analytics and have gotten great, positive feedback. People Analytics is bringing data into HR to make evidence based decisions; I've been told that I'm helping erase the perception that HR isn't a strategic function within the company.

I believe that HR should measure its success by measuring how many employees think their job is the best job they've ever had.

CA: How have you turned a setback into an opportunity?

SH: Not all of our customers have excellent engagement scores. In fact, sometimes I have to deliver bad news when a company is starkly below benchmark on key factors. But there's always a silver lining in these cases (if an HR leader is willing to accept it). Now that you've given your employees a chance to tell you how they feel, you can take that feedback and act on it. If you're successful, you will see your scores improve when you survey again in a few months time.

CA: What are you madly passionate about away from work?

SH: Thankfully, I've found a career that I'm extremely passionate about (after working for a few years in one that I wasn't). Outside of work, I both attend and organize events centered around electronic music. I get a lot of joy from bringing people together and embracing the old-school/underground rave philosophy of PLUR (Peace, Love, Unity, Respect).

CA: What was the best feedback (in your career) you’ve ever received and why?

SH: The best feedback I've received in my career, as a data analyst and statistician, is to tell a story. A good analyst knows which statistical techniques to apply to a data set; but the best analysts are the ones that can interpret the data and tell a story with the insight. The story is what resonates and influences strategic decisions.

CA: What’s on your playlist this week?

SH: I listen to Electronic Dance Music (EDM) from the moment I wake up to the moment I go to bed. I enjoy Tiesto's Club Life Podcast, Tritonal's Weekly Tritonia Podcast, and singles from Kaskade, Calvin Harris, and Armin van Buuren.

CA: What does workplace culture mean to you?

SH: Workplace Culture is made up of small moments; not the values you put on the wall or the mission statement you talk about once a month (even though those are very important). To me, the workplace culture is the inside jokes you have with your coworkers, how you want to grab drinks after a long day, the way you support one another through tough times inside and outside the office. Workplace Culture should transcend the "workplace" - it's about the network of people you develop.

About Culture Amp

We've brought together experts in technology, data science and organizational psychology to ensure you can get the clarity you need, when you need it. Measuring employee engagement, experience and 360° feedback is simple using Culture Amp.

Learn more